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Log File Lowdown

Page 7 — Helpful Tips

At this juncture, I encourage you to go explore your log files. You've got enough under your belt to start analyzing your site activity. But before you go dive into your logs, I have a few hard-won tips and hints to pass along.

One point that I can't stress enough is the importance of long-term logging. If your Web server is configured to erase your old log files every month, either change the server's configuration or save a copies of your log files locally. It's very insightful to see the differences in site traffic over a four-year period. For example, by looking at the user agent information over time, you can see how quickly and how often your users upgrade their browsers or operating systems to the latest versions.

When you're looking at your log files, either in raw form or in an analyzer, you'll probably notice a file called "robots.txt" in your root directory that's getting a whole bunch of hits. Don't worry, that's not a mistake — it only means that a search engine robot was crawling your site. Search engines send out their robots, also called spiders or crawlers, every now and then to crawl the Web and see what's out there. If you include a robots.txt file in your root directory, you can give specific instructions to a robot: Tell it to go away, or point it to the information that you would like to make searchable. For more information on how the robot.txt file works, visit the Web Robots pages.

And here's a handy trick to take with you. Did you do your good Monkey deed and create a favorites icon for your site? If so, you can find out how many people are actually seeing your icon simply by running a report that counts hits on your "favicon.ico" file.

That's it for Web logs! But really, it's only the beginning of the user tracking game. For in-depth information about tracking and utilizing data, read Bill's tutorial about these very topics. To understand the importance of knowing your audience, check out Lesson 2 of Josh and Oliver's Market Research on the Web tutorial. Or just give your eyes a rest and go protest the production of the wooden kind.


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